These Terms of Service ("Terms") govern your access to and use of the SaveMenu websites, mobile applications and associated services (collectively, the "Services"). By accessing or using any part of the Services, you agree to be bound by these Terms and to our Privacy Policy. If you do not agree, do not access or use the Services.
1. Who We Are
The Services are provided by Save Menu, Chisinau, MD2068, Moldova ("SaveMenu", "we", "our" or "us"). Contact: hi@savemenu.app.
2. Eligibility & Accounts
- You must be at least 18 years old—and legally able to enter contracts—to create an account.
- You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
3. Description of Services
SaveMenu offers software tools enabling restaurants and other businesses ("Merchants") to:
- Scan or upload menus for AI‑powered digitisation;
- Publish QR‑code menus on the web and in the SaveMenu mobile app;
- Enable in‑store or online ordering and payments;
- Integrate with third‑party platforms (e.g., Facebook / Meta Ads, Google Play, RevenueCat) for marketing or subscription management.
We continually improve and may add, modify or remove features at any time.
4. Subscriptions, Fees & Payments
- Plans. Some features require a paid subscription purchased via the App Store, Google Play or our Website. Plan details, pricing and limits are displayed at the point of purchase.
- Billing. Payments are processed by third‑party payment processors (e.g., Google Play Billing, Stripe). Their terms apply in addition to ours.
- Renewals & Cancellation. Subscriptions renew automatically until cancelled in the channel where purchased. We do not issue partial refunds except where required by law or the applicable app‑store policy.
- Taxes. Prices are exclusive of applicable taxes unless stated otherwise. You are responsible for VAT or similar taxes that apply to your use of the Services.
5. Restaurant & Ordering Responsibilities
- SaveMenu provides software only; we are not a food vendor, courier or payment intermediary.
- Merchants are solely responsible for menu accuracy, allergen information, pricing, customer service, order fulfilment, refunds and compliance with local laws.
- Disputes related to orders (pricing errors, quality issues, delivery delays, chargebacks, etc.) are between the Merchant and the end‑customer. SaveMenu bears no liability.
6. Licence & Intellectual Property
- SaveMenu grants you a limited, non‑exclusive, non‑transferable, revocable licence to use the Services for your internal business purposes, subject to these Terms.
- All content and software that we supply remains the property of SaveMenu or its licensors. You may not copy, modify, distribute, reverse‑engineer or create derivative works except as expressly permitted.
- You retain all rights to content (menus, images, brand assets) you upload, but you grant SaveMenu a worldwide, royalty‑free licence to host, display and process that content to operate the Services.
7. Acceptable Use
You agree not to:
- Use the Services in violation of any law or regulation;
- Post unlawful, misleading, defamatory, obscene or infringing content;
- Transmit viruses, malware or other harmful code;
- Attempt to gain unauthorised access to the Services or related systems;
- Scrape, copy or harvest data except as enabled by our documented APIs.
We may suspend or terminate accounts for violations.
8. Third‑Party Services & Integrations
The Services may link to or rely on third‑party products (e.g., payment processors, social‑media tools, mapping APIs). Your use of those services is governed by their terms and privacy policies, for which SaveMenu is not responsible.
9. Warranties & Disclaimers
- The Services are provided "as is" and "as available", without warranties of any kind, express or implied.
- We do not warrant that the Services will be uninterrupted, error‑free or secure.
- We disclaim warranties of merchantability, fitness for a particular purpose and non‑infringement to the maximum extent permitted by law.
10. Limitation of Liability
To the fullest extent permitted by law:
- SaveMenu shall not be liable for any indirect, incidental, special or consequential damages, or loss of profits, revenues or data, arising from or related to your use of the Services.
- Our aggregate liability for all claims shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the event or (b) USD 100.
Some jurisdictions do not allow certain exclusions; in such cases, our liability is limited to the extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless SaveMenu, its directors, officers, employees and agents from any claim, loss or demand (including legal fees) arising out of or related to (a) your content, (b) your breach of these Terms or (c) your violation of any law or third‑party rights.
12. Term & Termination
- These Terms take effect when you first use the Services and remain in force until terminated.
- You may stop using the Services at any time; deleting the mobile app does not cancel paid subscriptions.
- We may suspend or terminate your access with or without notice if we believe you violated these Terms or if required by law. Upon termination, licences and rights granted to you cease immediately.
13. Changes to Services or Terms
We may update these Terms to reflect changes in law or our Services. Material changes will be notified via email, in‑app message or prominent notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of Moldova. Any dispute shall be subject to the exclusive jurisdiction of the courts of Chisinau, Moldova, unless a mandatory law provides otherwise. We may elect to resolve disputes by binding arbitration under applicable Moldovan arbitration rules.
15. Contact
Questions? Email hi@savemenu.app or write to:
Save Menu, Chisinau, MD2068, Moldova.
© 2025 SaveMenu. All rights reserved.