Privacy Policy

Thank you for choosing SaveMenu ("SaveMenu", "we", "our" or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit www.savemenu.app (the "Website") or use any of our mobile applications (the "App"), together referred to as the "Platform", and the related services (collectively the "Services").

If you do not agree with this Policy, please do not access or use the Platform.


1. Scope & Controller

  • Controller: Save Menu, Chisinau, MD2068, Moldova.
  • This Policy applies worldwide to all users of our Website and App, unless a separate privacy notice is displayed.

2. Information We Collect

We collect the categories of information below when you interact with the Platform. Some data are collected directly from you, some automatically through your device, and some from third parties.

CategoryExamplesSource
Account Dataname, business name, email, phone, address, password, roleYou
Menu Contentimages uploaded, menu text, prices, categoriesYou
Payment & Billingbilling address, tax ID, last 4 digits of card, transaction IDs (processed by secure PSP)You / Payment Processor
Device & UsageIP address, browser type, OS, device model, language, time‑zone, referring URL, crash logsYour Device
Mobile Permissionscamera, photos/storage (to scan or upload menus), notificationsYou (via OS prompts)
Advertising IdentifiersGoogle Advertising ID (GAID), Apple IDFAYour Device
Cookies & Similar Techsession cookies, analytics cookies, Facebook Pixel, Google Analytics, Firebase AnalyticsAutomated
Third‑Party Social Profilesbasic public profile if you sign in with Google, Facebook, Apple, etc.Third Party

We do not knowingly collect data from children under 13 (or equivalent minimum age in your jurisdiction).


3. How We Use Your Information

We process your data for the purposes and on the legal bases below. Where EU/UK GDPR applies, the legal basis is noted in [brackets].

  1. Account creation & authentication to let you sign‑in and manage your menus [Contract].
  2. Provide & improve Services, incl. AI menu parsing, image optimisation, in‑store ordering, billing, analytics [Contract / Legitimate Interests].
  3. Payment processing & subscription management via Google Play Billing, RevenueCat or other PSPs [Contract / Legal Obligation].
  4. Marketing & personalised advertising, incl. Facebook/Meta Ads, remarketing and look‑alike audiences; measuring ad performance using Advertising IDs and Facebook Pixel [Consent where required / Legitimate Interests].
  5. Push notifications & in‑app messages to inform you of updates, offers, or service issues [Consent].
  6. Security & fraud prevention, incl. log files, device information and automated abuse detection [Legitimate Interests / Legal Obligation].
  7. Research & analytics to understand usage, improve features and develop new products [Legitimate Interests].
  8. Legal compliance, enforcing our Terms, or protecting rights, property or safety [Legal Obligation / Legitimate Interests].

You may withdraw consent at any time in your account settings or by contacting us (see Section 11). Withdrawal does not affect prior processing.


4. Sharing & Disclosure

We share information only as described below:

RecipientPurpose
Service Providers (cloud hosting, AI processing, payment processors, analytics, customer‑support platforms, marketing tools)Provide functionality on our behalf under data‑processing agreements.
Advertising Partners (Meta/Facebook, Google Ads, Firebase, etc.)Display personalised ads and measure performance. Advertising IDs and Pixel data may be matched for retargeting.
Social Media PlatformsIf you choose to log in or share content via social accounts.
Authorities / LegalIf required by law, court order, or to protect our rights or the rights of others.
Corporate TransactionsIn connection with a merger, acquisition, or sale of assets. New owner will honour this Policy.
Aggregated / De‑identified DataStatistics that cannot reasonably identify you.

We do not sell personal data for monetary consideration.


5. International Transfers

Your data may be processed and stored in India, the European Economic Area (EEA), the United States or any other country in which we or our service providers operate. Where required, we rely on adequacy decisions, Standard Contractual Clauses, or equivalent safeguards.


6. Data Retention

We keep personal data only as long as necessary for the purposes stated or as required by law (e.g., tax/finance regulations). Analytics and log data may be retained up to 24 months, then aggregated or deleted. Advertising identifiers are refreshed or deleted in line with platform rules.


7. Security

We implement appropriate technical and organisational measures (encryption in transit & at rest, access controls, periodic audits). However, no internet transmission is 100 % secure; you use the Platform at your own risk.


8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, update or delete your personal data;
  • Object to or restrict processing;
  • Opt‑out of marketing (email footer, in‑app settings, or device settings for Advertising ID);
  • Data portability;
  • Withdraw consent;
  • Lodge a complaint with a supervisory authority.

To exercise any rights, email privacy@savemenu.app.


9. Cookies & Tracking Choices

You can manage cookies via browser settings and reset or limit Advertising IDs in your device settings.


10. Third‑Party Links & Widgets

Our Platform contains links and integrations (e.g., Facebook Like button, Google Maps) operated by third parties. Their privacy practices govern any data you provide to them.


11. Contact Us

Data Protection Officer (DPO)

Save Menu

Chisinau, MD2068, Moldova

E‑mail: privacy@savemenu.app


12. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified via email, in‑app message or prominent notice on the Platform. Continued use after the effective date constitutes acceptance.


For previous versions, please contact us at the address above.